Privacy Policy

Privacy Policy

Dernier & Hamlyn is committed to protecting your privacy.  We have procedures in place to try to ensure that we adhere to the latest privacy practices. The personal data we collect is used by Dernier & Hamlyn for the legitimate interests of our business ie providing information about the products and services that we supply to people who have either purchased from us previously or who have expressed an interest in our company.

What information do we collect?

If you visit our website, we may collect anonymous information from you which we use for identifying and responding to usage trends to help us make ongoing improvements.

If you sign up to receive our enewsletter we will use your email address to provide updates about our products and services. We may also use third party software to analyse whether and how you react to the information we send you. If at any time you would like to unsubscribe from receiving future emails from us, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

Our website has an up-to-date SSL (Sercure Sockets Layer) certificate that authenticates its identity and scrambles data sent to it to increase users’ security.

How can you find out what data we hold on you?

Email and request to see the record we hold on you. Our data controller commits to providing this information to you within 28 days of your request. 

If you ask to have amendments made to this information or for us to delete your record we commit to doing this within 28 days of receiving this request.

How long will the data be stored for?

We store the data in perpetuity unless you inform us via email that you want us to remove your data from our systems.

If you unsubscribe from our enewsletters we will not send to the email address you supplied again.

Do we use cookies?

Yes, we use cookies.  Cookies are small files that a site, or its service provider, transfers to your device through your Web browser (if you allow) that enables our website’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits.  We use information gathered through analytics tools that utilize cookies to aggregate anonymized user information to help us to develop our website and to enhance its functionality. By using our website or allowing your browser to “accept cookies”, you consent to use of cookies with respect to your device.

Do we disclose any information to outside parties?

We do not provide your information to third parties. 

We do store your email address within third party software for distributing enewsletters. The system we currently use is Campaign Monitor.

Terms and Conditions

Our terms and conditions that establish the use, disclaimers, and limitations of liability governing the use of our website are at By using our website you are consenting to our online privacy policy.

Changes to our Privacy Policy

If we change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this privacy policy or complaints about our websites, you may contact us at:

Dernier & Hamlyn Limited
Unit 5 Croydon Business Centre
214 Purley Way
United Kingdom

Phone: +44 (0)20 8760 0900